Customer Service

RUSH offers a two-year warranty

Warranty Information

RUSH offers a two-year guarantee from the date of purchase against any manufacturing failure. This includes items purchased from the RUSH Bazaar.

Should your piece of jewellery require service during the warranty period it will be repaired or replaced with a comparable product free of charge.

Please Note:

This warranty does not apply to any defect in the goods arising from general wear and tear (including rhodium plating), willful or accidental damage, negligence by you or any third party, use otherwise than as recommended by RUSH or its authorised agents (‘the supplier’) , failure to follow the supplier’s instructions, or any alteration or repair carried out without the supplier’s approval.

If you have a quality issue with RUSH, please contact

Product Care & Information

To view detailed information about RUSH jewellery, please visit the 'About Our Products' page here.